The CXcel Founder
Seema Kohli is a passionate leader with deep experience in transforming Customer and Partner Experience. Having worked on both the client and supplier side, Seema understands that delivering excellent experience across the entire customer journey is key to overall customer and business success.

Throughout her 20+ year career, Seema has developed expertise across all facets of Customer Experience Excellence. These include: CX Vision and Strategy, Program Design and Implementation, Voice of the Customer, Metrics, Governance and Change Management. Seema has also led Partner Experience evolution and transformation at two global companies.
Seema is a natural collaborator and has strong and proven executive influence capabilities. She enjoys working in multi-cultural environments where she can apply her global knowledge and experience.

